Custodial Worker (Housekeeper)

AREA OF CONSIDERATION

Local Commuting Area to include seeking SOFA Sponsorship

JOB SUMMARY

This position is located at the Navy Gateway Inns & Suites operation at Fleet Activities Okinawa, Japan. The purpose of this position is to provide adequate and timely custodial services to the lodging operation.

DUTIES AND RESPONSIBILITIES

Incumbent ensures security and privacy of all guests is maintained at all times. Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary. Performs custodial duties as required inside and outside of buildings including; but not limited to, trash/garbage removal, sweeping, dusting, mopping, vacuuming, washing walls/windows, and sanitizing bathrooms/kitchens. Cleans all lobbies, passageways, stairwells, laundry rooms, public restrooms, and other common use areas in and around buildings. Loads, unloads, and relocates heavy, bulky items such as furniture, supplies, and linen (clean and dirty) by hand or using carts, dollies, hand trucks, golf carts, or similar lifting/carrying devices. Performs deep cleaning as required. Deep cleaning may include defrosting refrigerators and freezers, cleaning windows (interior and exterior), replacing and/or cleaning drapes/curtains, moving furniture, and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment), cleaning walls/woodwork, and other such tasks. Deep cleaning may require the use of pressure washers, steam cleaners, floor buffers, and carpet cleaning machines. Assists management with the facility’s inventory control program. Performs all other related duties as assigned.

QUALIFICATIONS REQUIRED
  • Ability to apply general knowledge of cleaning procedures and proper use of cleaning equipment and approved, commonly used chemicals (including MSDS) and adherence to basic safety policies is required.
  • Must be able to communicate clearly and effectively in English both verbally and in writing with management, staff, and guests.
CONDITIONS OF EMPLOYMENT
  • This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.
  • This position is subject to the possibility of workdays on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours.
  • The staff member may be recalled to duty and/or required to work overtime, including on an emergency basis.
  • In order to verify fitness for duty, a complete physical examination may be required.
  • May be required to possess a valid state driver license, as travel to other facilities may be required within the normal scope of duties.
  • The incumbent is expected to obtain certification in housekeeping and all training as outlined in the Lodging Career Path Guide.
  • Satisfactorily complete all background checks to include National Agency Check with Written Inquiries (NACI).
OTHER INFORMATION

Some positions have special requirements. Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable). Selectee may be required to complete a one (1) year probationary period. Participation in the Direct Deposit/Electronic Fund Transfer is required. Salary is commensurate with experience and/or education.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MWR_Recruitment@fe.navy.mil to ensure proper consideration is given.

 

HOW YOU WILL BE EVALUATED

Using the qualifications of the positions, as predetermined Ranking and Rating Criteria of knowledge, skills, and abilities will be used for each application.

BENEFITS

All benefits offered (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan).You can review our benefits on our website

HOW TO APPLY

Interested applicants can submit all required documents to:

CNRJ NAF Human Resources

Bldg. 3597.

 

Or send via email to: MWR_Recruitment@fe.navy.mil

 

Or mail to:

Commander Navy Region Japan

NAF Human Resource Office (N941)

PSC 473 Box 12

FPO AP 96349-0001

 

Please visit our jobs page to find a sample format and information on Military Spouse Preference.

 

Please direct inquiries to: MWR_Recruitment@fe.navy.mil

 

REQUIRED DOCUMENTS
  • Resume
  • PCS Orders and Family Entry Approval (Military) OR Sponsor’s Letter of Employment (Civilian
  • OF-306 Declaration for Federal Employment (This is a REQUIRED form and MUST be signed in ink and dated within the opening and closing date of this vacancy announcement)
  • Proof of Education (transcripts/copy of degree(s)/certification(s)), if applicable to position requirements
  • If claiming Veteran’s Preference, please submit a legible copy of DD-214 (page 4)
  • If you are a current federal employee, please submit your most recent Personnel Action Report (PAR) SF-50

AGENCY CONTACT INFO

Commander Navy Region Japan  
NAF Human Resources Office (N941) Commander, Navy Installation Command
PSC 473 Box 12 Tel: 315-243-5446 / 046-816-5446
FPO AP 96349-0001 Email: MWR_Recruitment@fe.navy.mil

WHAT TO EXPECT NEXT

Please ensure that your application/resume contains all the information requested in the vacancy announcement. If your resume or application does not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job. Applications received after the closing date will not be considered. If selected for an interview, applicants can expect to be contacted 1-3 weeks after the interview with a position offer or notification of non-selection.